Features
- Visitor Analytics
- Canned Responses
- Transcripts
- Contacts
- Tags
- Customization
Explore the Pure Chat Dashboard
The Pure Chat Dashboard is your all-in-one control center for engaging visitors and streamlining support. Access real-time analytics, customize chat widgets, save contact details, and organize chats with ease. Every tool in the dashboard is designed to help you connect more effectively and drive business growth through responsive, personalized customer interactions.
The Challenge
Business owners often miss valuable leads due to delayed responses, scattered contact data, and limited insight into visitor behavior. Pure Chat’s Dashboard addresses these challenges, providing real-time analytics, contact organization, and customizable chat tools to boost conversions and ensure seamless, on-brand interactions.
Visitor Analytics
Gain real-time insight into who’s on your site with Pure Chat’s Visitor Analytics. Track visitor behaviors, spot engagement opportunities, and connect proactively with those most interested in your business. With instant access to visitor data, make smarter decisions that drive conversions.
Canned Responses
Speed up response times with pre-set messages that allow you to reply instantly to frequently asked questions. Customize canned responses to match your brand’s voice, ensuring every chat feels personal, efficient, and professional.
Transcripts
Keep a complete record of every conversation with Pure Chat’s transcripts. Easily review previous chats to gain insights into customer interactions, track recurring questions, and train your team. Plus, transcripts help you continuously improve your customer service approach.
Contacts
Turn each visitor into a valuable contact by saving their information directly in Pure Chat. Easily organize and access detailed profiles for follow-up, ensuring no opportunity slips through the cracks. Manage your leads effectively right from the dashboard.
Tags
Organize chats and contacts effortlessly with tags. Label conversations by topic, product, or team member, making it easy to search and reference any interaction later. With custom tags, manage follow-ups, prioritize tasks, and keep conversations organized.
Customization
Transform your chat widget to align perfectly with your brand. Adjust colors, position, and text to match your site’s design for a seamless experience that feels built-in. With full customization options, Pure Chat integrates into your site effortlessly, enhancing user engagement on any device. Upgrade to PRO to remove the Pure Chat branding.